Monday, January 16, 2012

How to Go Green without Going Crazy

How to Go Green without Going Crazy: Utilities worry about a lot of things, such as keeping the lights on, earning a return for investors, and making regulators and customers happy with their service.
Now there is a new worry: How can they protect customers from what one utility refers to as “mental fatigue?”
In this particular case, the utility raises the issue as it pr

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